Hands importing but no hud on PMU.fr (partygaming network)

[guillaumezur69]

Since the last update on this site the hud is not working on heads up sit and go hyperturbo. The hands are imported correctly
Please help me :(

[kraada]

Is this for PT3 or PT4?

[guillaumezur69]

sorry it is for PT4 not PT3

[kraada]

Please restart PT4 using the logging enabled link on your Start Menu, reproduce this problem and then report it via our support system with the log file - that will help us figure out what is going on here and get it fixed for you. You can find that file by clicking File --> Show User Data Folder in the main PT4 window - the file we need is the text file called PokerTracker4 that is in that folder.

[guillaumezur69]

i tried but it did not change anything. file sent, please keep me updated.
The error message is that table manager cant find the table

[WhiteRider]

Thanks - we'll get back to you via your ticket.