Bought the software, key doesn't allow me to register

[nesma]

Hello, I bought this software about a week ago and recived a key. It isn't working, however. I think this issue is concerning all the new users who need to register their PAHud for the first time. This is basicly the only reply I recived from the support:

Message left on Oct 12, 2008 6:41PM
Hello,

Please re-enter your registration code and it should re-register. We are working on transferring the PAH registration server from the old, unreliable website to our new servers for stability so this may happen a few more times before we are finished.

I apologize for the inconvenience and appreciate your patience and understanding.

Best regards,

Derek

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I have waited now for a week patiently, but I think this is taking way too long. What is the problem here now?

[WhiteRider]

I assume you've tried re-entering your code?
Try turning your firewall off temporarily while you connect - some firewalls seem to prevent you connecting.
If you still can't get it to work, please reply to your support ticket.

[nesma]

I assume you've tried re-entering your code? <---- yes, im not retarded
Try turning your firewall off temporarily while you connect - some firewalls seem to prevent you connecting. <--- tried
If you still can't get it to work, please reply to your support ticket. <--- already did

[WhiteRider]

What is your ticket number?
I can't see any active tickets for you.
You need to reply to the ticket, not to the email notification - click the link in the email.

[nesma]

36000

I replied on the ticket.

[nesma]

solved, the .lic file i recived through the support system allowed me to register.

[WhiteRider]

Great! Sorry about the delay - I think the guy who normally deals with those tickets was away or busy.