Intermittent issues with Stars

[McMelchior]

Using v.1.19.8 beta with PT2 Hold'em and Stars on Vista.

Suddenly to PAHUD has intermittent problems not recognizing the tables, or only some of them. Restarting PAHUD a number of times appears to help, making it work again, or it might be caused by some other random factor????

[McMelchior]

Forgot to mention I use cache and PostGreSQL. Worked fine since I started using the cache some weeks ago.

[wpr101]

I am experiencing the exact same issue. If I restart multiple times it eventually picks them up. Please help ASAP.

[flopnthenutz]

same here.
Problems are becomint too frequent

[kraada]

Please enable logging (Tutorial: How to Create a Log File) and play on as few tables as possible to replicate the issue for at least 30 hands per table, then submit the PAHUD.log attached to a support request so we can see in greater detail exactly what is going on.

[Amerzel]

I've had this problem for a long time. If I run PAHUD before I open any tables on PokerStars no stats will ever show up. Any table I open will be shown in the PAHUD window but no stats will be displayed.

If I force a refresh by going into "Options -> Preferences" and changing anything to force PAHUD to refresh the tables it somehow syncs up PAHUD with the tables and everything works great. However, it only works as long nothing at the table changes. If you are playing a tournament and get moved tables it doesn't properly update and reflect the new players. I play a lot of 18 and 45 man sngs and as you can imagine this becomes a PITA. I constantly have to refresh PAHUD to get update stats if tables get combined or I switch tables.

I've spoke with a number of other players and they have had the same experience. Does anyone play 18/45 man sngs with stats showing up properly and never have to touch PAHUD/PT2? If so what'd you do to get it to work?

Thanks,
Amerzel

[BrianChina]

Ditto all of the above. To add to the list of symptoms, I'm finding that while multitabling, that when you start a new game or table that pah picks up the players that are already in the db but not the others. Also, if a new player arrives at the table that their stats sometimes don't display for that table. Manual pah resets fixes it sometimes but not always (but sometimes multiple resets are needed and even then there's been times I've had to shut down pt to get things rolling again.

Another twist, sometimes when I get really busy I might make a note to self to do a reset but don't and when I check things 10-15 minutes later all the stats are there. I was beginning too think pah was getting sluggish due to my db size but maybe not since reading this thread since if that were so a reset shoudn't fix things up like it does.

I'll try to log this and get some screen shots to go along with it.

[Amerzel]

If you get a fix for this please let the rest of us know what you did.

[WhiteRider]

The problem with switching tables is a known issue and you should be able to uncheck the old table in the main PAH window to get it to pick up the new table.

Ditto all of the above. To add to the list of symptoms, I'm finding that while multitabling, that when you start a new game or table that pah picks up the players that are already in the db but not the others. Also, if a new player arrives at the table that their stats sometimes don't display for that table. Manual pah resets fixes it sometimes but not always (but sometimes multiple resets are needed and even then there's been times I've had to shut down pt to get things rolling again.

Another twist, sometimes when I get really busy I might make a note to self to do a reset but don't and when I check things 10-15 minutes later all the stats are there. I was beginning too think pah was getting sluggish due to my db size but maybe not since reading this thread since if that were so a reset shoudn't fix things up like it does.

Do you use the cache in PAH? If not, you should try it, this will speed things up a lot, especially if you have a lot of, or very large, databases. This could improve performance of picking up new players - also check your filters; if you have minimum hands set high then you won't see the new players straight away.
Options -> Preferences -> Databases.
Please note when you first build the cache it can take a long time, so run it overnight or something.
(If you are using postgres 8.3 databases, the cache won't work.)