PokerTrackerHud.exe processes not closing

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PokerTrackerHud.exe processes not closing

Postby ratana » Wed Jan 07, 2009 6:48 pm

Hi, I have noticed since some of the recent builds that PokerTrackerHud.exe is no longer terminating when I stop importing hands, or when I close the program.
So I am left with many of these processes running, they each take up about 5,900 K or so of memory.
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Re: PokerTrackerHud.exe processes not closing

Postby kraada » Thu Jan 08, 2009 10:12 am

This is the PAHUD forum, not the PT3 forum; that process is a PT3 process.

That said, is this a problem for you in Beta 23 or Build 3?
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Re: PokerTrackerHud.exe processes not closing

Postby ratana » Thu Jan 08, 2009 12:06 pm

Sorry, it is beta 23
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Re: PokerTrackerHud.exe processes not closing

Postby kraada » Thu Jan 08, 2009 12:18 pm

Well, obviously that should be closing.

Please enable logging (Configure --> Options --> Logging Enabled and restart PT3) and attempt to reproduce this problem then attach the C:\Program Files\PokerTracker 3\PokerTracker.log and C:\Program Files\PokerTracker 3\PokerTrackerHud.log files to a support ticket and we'll look into what could be causing this for you.
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Re: PokerTrackerHud.exe processes not closing

Postby ratana » Sun Jan 18, 2009 3:52 am

I noticed this occurring when I close pt3 without turning off auto-import. I was not able to duplicate until now.
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Re: PokerTrackerHud.exe processes not closing

Postby kraada » Sun Jan 18, 2009 10:25 am

It certainly shouldn't happen often if it's happening at all; did you submit those log files I asked for?
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