Multiple Problems with PokerHUD

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Multiple Problems with PokerHUD

Postby rbracco » Tue Mar 03, 2009 3:49 pm

Hi,

1. I play on the Cereus Network and 2 days ago my stats stopped updating properly as I play. I've read the FAQ and checked for all the common problems but couldn't find anything. PokerTracker is importing fine while I play and if I check a player whose HUD stats are N/A / N/A / N/A / 0 in PokerTracker, the correct numbers are there. What is the next step? Do I need to send you log files?

2. I can't figure out how to display my personal stats for the current session only. Right now it is displaying all 150k+ of my hands which isn't very useful for determining my image.

3. When it shows a player's mucked cards after the hand is over, a lot of the time the suits are wrong. For example, Board is AcKcJc9h3s and it will tell me my opponents hole cards were Ac9c and my opponent's actual cards will be something like As9d. It always gets the value right (A,K,Q,7..etc) but messes up the suits.

Let me know if you need additional info or if these should go in separate posts.

Thanks,
Rob
rbracco
 
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Re: Multiple Problems with PokerHUD

Postby WhiteRider » Tue Mar 03, 2009 4:20 pm

These are known issues in PAH after the Cereus update.
Please enable logging, reproduce the problem on a single table and play 30+ hands, and send the PAHud.log file via the Support system so that we can review your configurations and troubleshoot the issue.
Tutorial: How to Create a Log File

For now you may want to try the 60 day free trial of PT3 which works with Cereus and includes a built-in HUD.
Download page
Documentation
Note: you will need to get Beta 25, not Build 4.
WhiteRider
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