Invalid Registration Code PAHUD v1.19.6

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Invalid Registration Code PAHUD v1.19.6

Postby everhad » Thu May 07, 2009 1:05 pm

Since yesterday every time I start pahud I receive an "Invalid Registration Code" error. The display still works, but it is annoying. Looks like the pokerace.com domain is no longer responding, so I assume that attempts by pahud to verify registration are no longer able to reach the server.
everhad
 
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Re: Invalid Registration Code PAHUD v1.19.6

Postby kraada » Thu May 07, 2009 2:35 pm

First, please upgrade to 1.19.10, available here. The registration server was up last I heard.
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Re: Invalid Registration Code PAHUD v1.19.6

Postby everhad » Thu May 07, 2009 3:18 pm

Same problem, except this version is completely unusable since registration fails. Does pahud verify registration against a server when it starts? If so, is that server within the pokerace.com domain? That entire domain appears to be unavailable.
everhad
 
Posts: 6
Joined: Wed May 28, 2008 1:09 pm

Re: Invalid Registration Code PAHUD v1.19.6

Postby kraada » Thu May 07, 2009 4:28 pm

Please disable any firewalls, anti-virus, or anti-spyware programs that could prevent PokerAce HUD from accessing the internet. Then manually enable logging per the second set of instructions in this tutorial: Tutorial: How to Create a Log File

Make sure your computer's date and time are set to the current date and time and restart PokerAce HUD. Also make sure that PokerAce HUD is set to run as administrator by right clicking the desktop icon and checking "Run as Administrator". Then click Help and then About and enter your registration code in the window that is provided there. If it succeeds you are all set and can re-enable your other software. If it fails, it will create a PAHud.log file. Please attach that file to a support ticket and it will contain the information we require in order to permanently resolve your situation.
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Re: Invalid Registration Code PAHUD v1.19.6

Postby rekyl » Thu May 07, 2009 4:40 pm

Hi have had the same error, since yesterday, with 1.19.7. I upgraded to 1.19.10 and first time I started it there was no error, but next time the error came back and has been there since. Very annoying, but the HUD seems to work anyway.
rekyl
 
Posts: 43
Joined: Thu Feb 14, 2008 8:45 pm

Re: Invalid Registration Code PAHUD v1.19.6

Postby kraada » Thu May 07, 2009 4:57 pm

Please follow the same instructions above and we'll get things sorted for you as well.
kraada
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Re: Invalid Registration Code PAHUD v1.19.6

Postby rekyl » Sun May 10, 2009 7:30 pm

It's working ok now. I haven't done any changes.
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