22 may 2009 pahud registration error

[Hasuwisp]

PAHUD was working fine before today. I use 1.19.10 beta. When today i started my computer and pahud, Hud says registration error: "Your registration needs updated. Please verify that today is May 22, 2009 and allow PokerAce Hud to connect to the internet in order to upgrade your registration." After that i got the message that im running trial version of Hud, and after that message that my trial has ended and i need to register if i want to continue using hud, when i enter my registration code it says invalid registration code.

[kraada]

Please disable any firewalls, anti-virus, or anti-spyware programs that could prevent PokerAce HUD from accessing the internet. Then manually enable logging per the second set of instructions in this tutorial: Tutorial: How to Create a Log File

Make sure your computer's date and time are set to the current date and time and restart PokerAce HUD. Also make sure that PokerAce HUD is set to run as administrator by right clicking the desktop icon and checking "Run as Administrator". Then click Help and then About and enter your registration code in the window that is provided there. If it succeeds you are all set and can re-enable your other software. If it fails, it will create a PAHud.log file. Please attach that file to a support ticket and it will contain the information we require in order to permanently resolve your situation. Once you have sent in the ticket you can re-enable your other software.

[Hasuwisp]

K if i change the date to say 21 march 2009 pahud is working fine so the problem is in date i think, not in firewall/antivirus. Log file still couldnt be created after i changed config, btw i was getting message about invalid registration code for several month before today but hud was working, so i didnt do anything. Maybe it helps.

[kraada]

It is possible there is an issue with the registration server but unless your date and time are set correctly when you attempt to register, it won't fail properly. Either way, if you create that ticket with the log file we'll be able to get the issue resolved for you permanently.

[caggin]

I've been having the exact same problem today. I just tried your trick of changing my computer date to May 21 and then it'll work. So seems like pahud is confused on what day it is?

[WhiteRider]

No, this means that your copy of PAH can't connect to the registration server to update it's registration - please follow the directions Kraada gave above.

[APerfect10]

Is anyone have problems with PAH registrations today? Everything should be fine on our end and I'm not sure what would have been causing this.

If anyone is still having trouble, please let me know and we will certainly look further into the issue.

Best regards,

Derek

[galavalley]

Still having the same problem. Sent you the log file. Thanks for any help you can give me on this.

[hartmannr]

I am having the same problem. It worked fine earlier this week.
I re-installed and re-registered. It says I have an invalid code.

[Hasuwisp]

Still have that problem, log file couldnt be created.