Error message saying I am only registered for trial version

[stroller13]

I have been using the hud for around 3 months then suddenly today I am getting an error message telling me that I am only registered for the trial version and it has expired!

Any ideas how to fix?

PS I have tried entering my original reg code which didnt work

[kraada]

Please disable any firewalls, anti-virus, or anti-spyware programs that could prevent PokerAce HUD from accessing the internet. Then manually enable logging per the second set of instructions in this tutorial: Tutorial: How to Create a Log File

Make sure your computer's date and time are set to the current date and time and restart PokerAce HUD. Also make sure that PokerAce HUD is set to run as administrator by right clicking the desktop icon and checking "Run as Administrator". Then click Help and then About and enter your registration code in the window that is provided there. If it succeeds you are all set and can re-enable your other software. If it fails, it will create a PAHud.log file. Please attach that file to a support ticket and it will contain the information we require in order to permanently resolve your situation. Once you have attached the log to the ticket you can re-enable your other software.

[stroller13]

Thanks for the reply. I now have it working in the main, but it does not show my stats for some reason?

Ladbrokes just had a software upgrade, will that have something to do with it?

Thanks
Neil

[kraada]

I suppose that's possible. What version of PAHUD are you running?