My full version stopped working

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My full version stopped working

Postby Gato_Vago » Sat Sep 12, 2009 2:34 pm

Hello.

I just opened the HUD and got this message:

Your registration needs updated. Please verify that today is September 12th 2009 and allow PAH to connect to the Internet in order to update your registration.


Then I wait for a box to open and when I enter the registration code that you sent me MONTHS ago another message says that this is no longer valid!!!

I have been using the same computer all the time.

Need help asap.
Gato_Vago
 
Posts: 41
Joined: Mon Jan 12, 2009 6:54 pm

Re: My full version stopped working

Postby WhiteRider » Sat Sep 12, 2009 3:01 pm

There has been a problem with our registration server and anyone that is affected can use this temporary code which will expire on Monday:
3F94A5-938BE1-E339A6-59A6E9
At which point, your records should be updated and you should switch back to your normal code.
WhiteRider
Moderator
 
Posts: 54025
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK

Re: My full version stopped working

Postby Gato_Vago » Sat Sep 12, 2009 3:23 pm

This worked, thank you very much.
Gato_Vago
 
Posts: 41
Joined: Mon Jan 12, 2009 6:54 pm

Re: My full version stopped working

Postby ptlover7 » Sat Sep 12, 2009 3:47 pm

I had the same problem logging on this morning and it fixed mine too.
ptlover7
 
Posts: 40
Joined: Sun Feb 15, 2009 6:58 pm

Re: My full version stopped working

Postby Froad » Mon Sep 14, 2009 9:48 pm

well i had the same problem and the code you gave did not work for me
Froad
 
Posts: 2
Joined: Sat Apr 26, 2008 6:23 pm

Re: My full version stopped working

Postby WhiteRider » Tue Sep 15, 2009 4:35 am

The temporary code has probably expired by now but your own code should now work again.
Did you have PAH working OK before?
If you changed any firewall or antivirus software please check our Firewall Guide (this refers to PT3 but the principal is the same).
If this doesn't help please create a Support ticket and explain your problem.
WhiteRider
Moderator
 
Posts: 54025
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK

Re: My full version stopped working

Postby Gato_Vago » Tue Sep 15, 2009 11:51 am

My own code is working now. TVM
Gato_Vago
 
Posts: 41
Joined: Mon Jan 12, 2009 6:54 pm


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