HUD working not properly

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HUD working not properly

Postby GoaGoaMPU » Mon Dec 01, 2025 4:12 pm

Hi, I have a macbook pro m1 and the hub is not displayed in turnements.
When i play cash games i see the hud bur to values from my opponents ust from myself.
I think it is maybe just a setting problem but i tried several settings and nothing works, maybe somebody can help me.
Please find attached screenshot
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Bildschirmfoto 2025-12-01 um 21.08.15.png
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Re: HUD working not properly

Postby Flag_Hippo » Tue Dec 02, 2025 6:57 am

If you don't have a large database then go to 'Database -> Database Management'. Click the 'Housekeeping' button and run the following in this order:

1. Reindex
2. Cluster
3. Vacuum/Analyze

After the housekeeping is complete rebuild the database cache via 'Rebuild Cache -> Full Cache Rebuild'. If that doesn't resolve the problem please turn on 'Enable Logging' in PokerTracker 4 via 'Configure -> Options' and then restart PokerTracker 4. Next reproduce this issue in your screenshot and then create a support bundle via the 'File -> Create Support Bundle' menu option in PokerTracker 4. When that file has been saved attach your support bundle to a Support Ticket where a technician can review your logs and follow up with you.
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