HUD not working for Boosted Twister

[Luuukenutzz]

Hi!
Im playing Twisters and recently they introduced the "Boost" feature on my client.
Unfortunately everytime I boost, the HUD doesnt show up and the Buy Ins and winnings are not tracked correctly!
Anyone else experienced the same issue?

Thx in advance

[Flag_Hippo]

I am not seeing any other reports at this time. What version of PokerTracker 4 are you using? This issue was resolved with the release of PokerTracker v4.18.9. If you are using a version below that you will need to update PokerTracker 4:

Download PokerTracker 4

[Luuukenutzz]

Currently using the newest version (4.18.16).
I think it somehow has something to do with the client changing the ID number of the Twister game after I boost it!
You heard of that problem before?
Thx

[Flag_Hippo]

So we can follow up on this with you please turn on 'Enable Logging' in PokerTracker 4 via 'Configure -> Options' and then restart PokerTracker 4.

Next reproduce this issue, take a screenshot of your desktop and then create a support bundle via the 'File -> Create Support Bundle' menu option in PokerTracker 4.

When that has been saved attach your screenshot, support bundle and hand history file(s) to a Support Ticket:

Tutorial: Reporting A Problem