Questions and discussion about PokerTracker 4 for Windows
Moderators: WhiteRider, kraada, Flag_Hippo, morny, Moderators
by Probeturn » Wed Jan 14, 2026 11:36 pm
The HUD doesn't appear for me on Winamax at regular or incognito tables, but it does work on Escape because a colleague sent me a beta version of yours.
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Probeturn
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by Flag_Hippo » Thu Jan 15, 2026 7:31 am
So we can follow up with you on this please turn on 'Enable Logging' in PokerTracker 4 via 'Configure -> Options' and then restart PokerTracker 4. Next reproduce this issue by playing a couple of hands on a table, take a
screenshot of your desktop and then create a support bundle via the 'File -> Create Support Bundle' menu option in PokerTracker 4. When that file has been saved attach your screenshot and support bundle to a
Support Ticket:
Tutorial: Reporting A Problem
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Flag_Hippo
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